A possible cause for this issue is that Citrix Receiver or VMware Horizon Client is still running during the installation. Please close it to continue to install Zoom Plugin for Citrix Receiver/VMware Horizon Client. Issue: You receive a dialog box from the Zoom Plugin for Citrix Receiver/VMware Horizon Client with the error message: Citrix Receiver/VMware Horizon Client is running. How to troubleshoot common issues with Citrix Receiver, VMware Horizon Client, and AVD Plugin Applications still running error
Installation to different version error.How to troubleshoot common issues with Citrix Receiver, VMware Horizon Client, and AVD Plugin.This article can also help you confirm the reason installation may not work for some users. The following information can help you troubleshoot and resolve common issues with Citrix Receiver, VMware Horizon Client, or Azure Virtual Desktop (AVD).
